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Emergency Tips for Spills and Stains on Carpets

  •   If something gets spilt on to your carpet, prompt action is necessary to give you the most chance for stain removal.
  •   Unfortunately, there can never be a guarantee of complete   removal of a stain, but the correct routine will give your professional cleaner, when they have arrived, the best possible chance of success.


  •   Some carpets are subjected to anti-static and soil resistant treatments. Even if these have been applied, it is wise to follow the appropriate stain removal listed procedures
  •   All suggested treatments are entirely at owners risk and we cannot accept responsibility for any damage however caused. If in doubt contact your professional carpet cleaner as soon as possible
  •   Please check that your carpet or rug is colourfast and safe to clean

General Tips

  •   Deal with stains as soon as possible for increased chances of success.
  •   Take care and time.
  •   Do not over wet into backing materials.
  •   Always test any solution/detergent on an inconspicuous area of carpet prior to treating a stain.
  •   Use the correct detergents at recommended dilution ratios.
  •   Scrape up or blot up any excess prior to treatment.
  •   Blot, never rub or scrub.
  •   Do not use inappropriate detergents on carpets or upholstery e.g. washing-up liquid, wash powders, household bleach, disinfectants.
  •   Always work from the outside of the stain inward to avoid spreading.
  •   Always apply the correct cleaning fluid to the absorbent spotting material not directly onto the carpet or fabric.
  •   Encourage quick drying by carefully using a hairdryer on mild heat from a sensible distance from the carpet or fabric.
  •   Keep the fabric or carpet as dry as possible.

What You Will Require

  •   Clean white absorbent cloth, tissue or towel.
  •   Dry Cleaning Solution – Surgical Spirit.
  •   Detergent Solution – One teaspoon of gentle detergent for washing woollens to 0.3 litres of warm water.
  •   Detergent Vinegar Solution – Add one teaspoonful of white (not malt) vinegar to the Detergent Solution.
  •   Ammonia Solution – One teaspoonful of branded household Ammonia to one cup of warm water.

Coffee, Tea, Alcohol, Liquid Foods & Urine

  •   Blot up surplus spillage.
  •   Use Detergent Vinegar Solution.
  •   A little at a time, work from the outer edge of the stain inwards.
  •   Refer to the Final Rinse procedure

Shoe Polish, Fats, Solids, Tar, Oil, Chewing Gum, Ointment

  •   Scrape up excess with a blunt knife.
  •   Use Detergent Vinegar Solution.
  •   Frequently blot dry with clean cloths.
  •   Refer to the Final Rinse procedure.

Chocolate, Sweets, Egg, Ice Cream, Milk, Soft Drinks, Vomit, Blood, Glue

  •   Scrape up excess with a blunt knife.
  •   Use a Detergent Solution starting at the outer edge, using a little at a time.
  •   Blot dry.
  •   Follow with the Ammonia Solution.
  •   Blot dry.
  •   Refer to the Final Rinse procedure

Unknown Stains

  •   Scrape up or blot surplus spillage.
  •   Use the Dry Cleaning Solution followed by clean, lukewarm water.
  •   Blot dry.
  •   If further treatment is required then use either Detergent or Detergent Vinegar Solution.
  •   Blot dry.
  •   Refer to the Final Rinse procedure

Final Rinse Procedure (applicable to all above methods of stain removal)

  •   Mix one-part white vinegar to four-parts water.
  •   Pour mixture into a clean/unused spray bottle and spray over the stained area.
  •   Blot dampened area do not scrub or rub to remove excess moisture.
  •   Spread white kitchen towel (6-8 sheets deep) or a clean absorbent cloth over the affected area and place a weight on top (please take care not to place any item that can ‘bleed’ through the cloth or kitchen towel e.g. metal or wooden items.
  •   Leave overnight and repeat if necessary


"We are extremely satisfied with their very professional service they have given us and our many clients over the last 17 years. We would not hesitate in recommending their commercial and domestic cleaning services to all potential customers in the future."
Wallakers (Estate & Letting Agent)

"I have dealt with Steve Lloyd of Lets Go Cleaning Ltd for four years now. Not only do I use them for my own home, but I also use them as my first choice cleaners for all my clients properties for Surrey Lets. Their work is second to none and the results are amazing every time. In summary they are a pleasure to deal with, are reliable, professional and their work is exemplary. I have no hesitation recommending Lets Go Cleaning Ltd to others from a personal and company prospective."
Surrey Lets

"I have used "Lets go Cleaning Ltd" on many occasions and they are excellent. They are quick and efficient and their work is well organised and the results quite exceptional. They have solved many problems for me in the past."
Lesley Plant (Property & Estate Management)

"I wanted to thank you for the very high standard of cleaning you have provided. You and your team have down a really good job. I met the Inventory Clerks yesterday to check the house and they BOTH told me that the house looked great and that you have done a really good job."
Catherine (Tenant)

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